Almeco Group
Almeco Group
Almeco Group
TERMS OF USE OF THE WEBSITE
We invite you to carefully read this information (the “Terms”) before submitting a registration request.
By browsing the website https://shop.almecogroup.com and using its features, you fully accept the Terms.
The ability to access the website’s restricted content and submit purchase proposals (hereinafter referred to as “orders”) is reserved exclusively for professional operators (e.g., legal entities, sole proprietorships), excluding consumers, who hold an account on the website (hereinafter referred to as the “Buyer”).
During the registration process, you will be required to provide the following details:
The provided information must be true and up-to-date, and the User assumes all responsibility for any false or inaccurate information.
Please note that Almeco has established a constantly updated blacklist of countries from which registration requests will not be accepted.
After submitting the registration request, an email will be sent to the User’s indicated email address, containing a link to confirm the validity of the address.
Subsequently, another email will be sent to the User’s indicated email address to confirm the receipt of the registration request.
Almeco reserves the right, within the following 48 business hours, to verify and assess the registration request at its sole discretion. If the request is accepted, Almeco will send an email to the address provided in the form, containing the Username and instructions for setting up the website access password (the email subject will be: “Welcome to E-Shop Almeco Group”).
In the registration form, the Buyer may also freely consent to receiving marketing communications from Almeco through traditional and/or automated contact methods. In any case, failure to provide such consent will not affect website navigation in any way.
For information regarding Almeco’s processing of personal data, please refer to the website’s Privacy Policy.
The Buyer is informed that any request to receive such marketing communications remains subject to Almeco’s acceptance of the website registration request.
The Buyer may request to modify their identification and tax details at any time by writing to Almeco at the email address info.ecommerce@almecogroup.com or by calling +39 02 9889631, Monday to Friday, from 9 AM to 5 PM (Italian time).
The Buyer may be registered on the Website with multiple Users, one for each person who has submitted a registration request that has been accepted by Almeco.
It is the Buyer’s sole responsibility to request Almeco to disable one or more Users if deemed necessary (for example, due to termination of employment or a change in the User’s duties) and to request the possible activation of a new User.
Following the deactivation of a specific User, any marketing communications sent to the contacts provided in the registration form will also cease.
For this purpose, the Buyer may contact Almeco by writing to info.ecommerce@almecogroup.com or by calling +39 02 9889631, Monday to Friday, from 9 AM to 5 PM (Italian time).
Please note that Almeco has established a constantly updated blacklist of countries where shipments cannot be made. When selecting the shipping address, the Buyer will only be able to choose from the countries listed on the Website.
The Buyer is responsible for all activities carried out through their account using their Users’ credentials (username and password), which must be kept secure and not disclosed to third parties.
If the Buyer becomes aware of, suspects, or fears that their Account has been compromised or is being used by third parties, they must notify Almeco at info.ecommerce@almecogroup.com as soon as possible so that appropriate checks and security measures can be taken.
The Buyer must immediately change their account password and take all necessary actions to prevent unauthorized access from occurring again.
The Buyer may always request the deletion of their account by contacting Almeco at info.ecommerce@almecogroup.com, subject to the provisions of the Website’s Privacy Policy and applicable regulations. Almeco will send a confirmation email once the account has been deleted.
The presentation of Products on the Website constitutes an invitation to offer.
All prices are exclusive of applicable VAT and any shipping costs.
Languages: The User may choose between Italian and English for navigating the Website, preparing the purchase proposal, concluding the contract, and for related communications.
To purchase one or more Products, the User must first log into their account, select the desired items one by one, add them to the shopping cart, and then submit the purchase proposal (“order”).
It is specified that completing the steps required for order submission, as outlined below, does not constitute a binding or enforceable agreement for Almeco until the proposal is accepted.
Below are the necessary steps to place an order on the Website:
1st Step (01 CART)
After selecting and adding one or more Products to the cart, click on the VIEW CART button, which also displays the number of selected items.
A summary page will then appear, listing the selected products along with:
(i) the quantity of pieces/kilograms for each item,
(ii) the number of days required to prepare the goods,
(iii) the price of each item and the total price, excluding VAT if applicable,
(iv) shipping costs calculated based on the Buyer’s pre-set address, as well as any personalized commercial discount for the customer.
If an order includes multiple types of items with different preparation times (as indicated on each product’s page), the overall order preparation time will be determined by the item with the longest processing time.
No partial shipments of individual products within the same order will be made.
To proceed to the next screen, the Buyer must click on the PROCEED TO CHECKOUT button.
2nd Step (02 EXPRESS CHECKOUT)
In this section, the delivery address for the products (previously saved under the MY ACCOUNT section) will appear. Alternatively, the Buyer can enter a new address by clicking on the + NEW ADDRESS button.
Based on the selected address, the website will automatically calculate the shipping costs.
The Buyer may also provide additional information relevant to the delivery of the goods.
Alternatively, the Buyer may choose to arrange direct pickup of the goods (EXW/Ex Works Almeco warehouse) at Almeco’s facility. In this case, no shipping costs will be applied.
The screen will display a summary of the total price of the products in the cart, including any applicable shipping costs (excluding VAT) and any personalized commercial discount for the customer. It will also show the final total and the available payment methods.
If payment is made via bank transfer, the screen will also indicate the deadline by which the transfer must be completed. If the payment is not received within this timeframe, Almeco will no longer be able to accept the purchase proposal, unless specific exceptions apply.
After reading and accepting the General Terms and Conditions of Sale, as well as the specific clauses listed therein pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Buyer may submit the purchase proposal by clicking the PLACE ORDER button.
3rd Step ORDER SUMMARY: THANK YOU FOR YOUR ORDER
At this point, a screen will appear showing the purchase proposal number and informing the Buyer that a summary email of the submitted order will be sent.
The screen will also feature a PRINT RECEIPT button, allowing the Buyer to view, save, and print the order summary immediately.
APPROVAL PROCESS FOR THE PURCHASE PROPOSAL
Upon receipt of the purchase proposal, Almeco will send the Buyer a summary email with the subject “Almeco eShop Order Summary”, containing:
The Order Summary serves only as a confirmation of receipt of the purchase proposal, which will then undergo a verification and evaluation process.
Following the verification, if payment is made via bank transfer, Almeco will send the Buyer an email with a pro forma invoice, including banking details and payment terms.
Please note that the issuance of the pro forma invoice does not constitute and should not be interpreted as acceptance of the order by Almeco. Order acceptance will be communicated via email only after the receipt of the required payment, in accordance with Article 3, section “2nd Step (02 Express Checkout)”. Only at that point will the contract be considered finalized.
Regardless of the chosen payment method, the contract will be deemed concluded only when Almeco sends the order confirmation email, which serves as an official acceptance of the Buyer’s purchase proposal.
The order acceptance email will include an order summary and an indication of the goods’ preparation time.
Subsequently, the Almeco Logistics Team will send the Buyer detailed information regarding the pickup or shipment of the goods.
In their private area, under the MY ACCOUNT section, the Buyer can review the history of all their orders, along with their respective details.
In the same section, the Buyer can also access the General Terms and Conditions of Sale governing each order.
These details and documents can be downloaded and printed at any time by the Buyer.
It is strongly recommended that Buyers download all contractual documentation before requesting Almeco to close their account.